How To Fix FCC1106 - User canceled sending email notification

SAP Error Message - Details

• Message type: E = Error

• Message class: FCC1 - Messages in Financial Closing Cockpit

• Message number: 106

• Message text: User canceled sending email notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FCC1106 - User canceled sending email notification ?

  The SAP error message FCC1106, which states "User canceled sending email notification," typically occurs in the context of the SAP system when a user attempts to send an email notification but cancels the action before it is completed. This can happen in various scenarios, such as when using SAP Business Workflow, SAP Fiori applications, or other modules that involve email notifications.
  Cause:
  
  User Action: The most straightforward cause is that the user manually canceled the email sending process, either by clicking a cancel button or closing the dialog box.
  System Timeout: If the email sending process takes too long, the user might cancel it due to impatience or a misunderstanding of the system's response time.
  Configuration Issues: There may be issues with the email configuration in the SAP system, such as incorrect SMTP settings or missing email addresses.
  Network Issues: Temporary network issues could lead to delays in sending emails, prompting users to cancel the operation.
  
  Solution:
  
  Retry Sending: If the user canceled the email unintentionally, they can simply retry sending the email notification.
  Check Configuration: Ensure that the email configuration in the SAP system is correct. This includes checking SMTP settings, ensuring that the email server is reachable, and verifying that the email addresses are valid.
  Monitor System Performance: If the system is slow, consider checking for performance issues that may be causing delays in sending emails. This could involve checking server load, network performance, or other system resources.
  User Training: Provide training to users on how the email notification process works and what to expect in terms of response time, so they are less likely to cancel the operation prematurely.
  Log Analysis: Check the SAP application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to email notifications.
  Documentation: Review the SAP documentation for the specific module or application you are using to understand how email notifications are handled and any known issues.
  Support: If the problem persists, consider reaching out to SAP support for assistance, especially if you suspect a bug or a deeper configuration issue.
  
  By following these steps, you should be able to address the FCC1106 error and ensure that email notifications are sent successfully in your SAP environment.