How To Fix FBZI444 - The address of the payment recipient is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 444

• Message text: The address of the payment recipient is missing

What causes this issue?

The payment cannot be carried out because the address of the payee is
missing. Check details of payee &v1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI444 - The address of the payment recipient is missing ?

  The SAP error message FBZI444 indicates that the address of the payment recipient is missing in the system. This error typically occurs when you are trying to process a payment (such as a vendor payment) and the system requires the address information for the payment recipient, but it is not available.
  Cause:
  
  Missing Address Data: The payment recipient (vendor or customer) does not have an address maintained in their master data.
  Incomplete Master Data: The vendor or customer master record may be incomplete or not properly set up.
  Payment Method Configuration: The payment method being used may require address information that is not provided.
  
  Solution:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record (transaction codes like XK02 for vendors or XD02 for customers).
  Ensure that the address fields (such as street, city, postal code, country) are filled out completely.
  Save any changes made to the master data.
  
  
  
  Review Payment Method Settings:
  
  Check the payment method configuration in the system to see if it requires address information.
  You can do this in the configuration settings (transaction code OBPM1 for payment methods).
  
  
  
  Update Payment Document:
  
  If you are processing a payment document, ensure that the payment recipient's address is included in the payment proposal or document.
  You may need to regenerate the payment proposal after updating the master data.
  
  
  
  Consult with Your SAP Administrator:
  
  If you are unable to resolve the issue, consult with your SAP administrator or support team for further assistance. They may need to check for any additional configurations or settings that could be causing the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), XK02 (Change Vendor), and XD02 (Change Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for guidelines on maintaining vendor and customer master data.
  
  By ensuring that the address information is complete and correctly maintained, you should be able to resolve the FBZI444 error and proceed with your payment processing.