How To Fix FBZI431 - OFX code 10511: The town of the payment recipient is invalid

FBZI431 - Overview

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 431

• Message text: OFX code 10511: The town of the payment recipient is invalid

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned the code 10511 (payee city is invalid). Check
the payee data. (It might also be necessary to check the relevant
master data).

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FBZI431 - Details

• The SAP error message FBZI431 with OFX code 10511 indicates that there is an issue with the town (or city) of the payment recipient in the payment processing system. This error typically arises when the town name provided does not match the expected format or is not recognized by the system.
  
  Cause:
  
  Invalid Town Name: The town name entered may contain typos, special characters, or may not exist in the system's database.
  Missing Data: The town field may be left blank or not filled out correctly.
  
  Configuration Issues: The system may not be configured to recognize certain towns, especially if they are new or not commonly used.
  Country-Specific Issues: The town name may not be valid for the specified country or region.
  
  
  Solution:
  
  Verify the Town Name: Check the spelling of the town name and ensure it is entered correctly. Make sure there are no extra spaces or special characters.
  Check Against a Valid List: Compare the town