How To Fix FBZI306 - Response with ID & could not be found

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 306

• Message text: Response with ID & could not be found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI306 - Response with ID & could not be found ?

  The SAP error message FBZI306, which states "Response with ID & could not be found," typically occurs in the context of the SAP system's handling of payment processing, particularly when dealing with electronic bank statements or payment advice.
  Cause:
  
  Missing Response ID: The error indicates that the system is trying to retrieve a response associated with a specific ID, but it cannot find it in the database. This could happen if the response was not generated, was deleted, or if there is a mismatch in the ID being referenced.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that store response information.
  Configuration Issues: Incorrect configuration settings in the payment processing or electronic bank statement processing could lead to this error.
  Timing Issues: If the response is expected to be generated in real-time but is delayed or not processed correctly, this error may occur.
  
  Solution:
  
  Check Response ID: Verify that the Response ID being referenced is correct and exists in the system. You can do this by checking the relevant tables (e.g., payment advice tables) to see if the ID is present.
  Reprocess the Payment: If the response was not generated, you may need to reprocess the payment or the electronic bank statement to generate the missing response.
  Review Configuration: Check the configuration settings related to payment processing and electronic bank statements to ensure they are set up correctly.
  Database Consistency Check: Run consistency checks on the database to identify any missing or inconsistent entries that could be causing the issue.
  Consult Logs: Review system logs for any additional error messages or warnings that could provide more context about why the response could not be found.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program) and FF67 (Electronic Bank Statement) to navigate through the payment processing functionalities.
  Documentation: Review SAP documentation related to payment processing and electronic bank statements for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the FBZI306 error in your SAP system.