How To Fix FBZI228 - Response received from bank

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 228

• Message text: Response received from bank

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI228 - Response received from bank ?

  The SAP error message FBZI228 typically indicates that there is an issue with the response received from the bank during the electronic bank statement (EBS) processing. This error can occur for various reasons, including issues with the bank's response format, connectivity problems, or configuration errors in the SAP system.
  Causes of FBZI228
  
  Incorrect Bank Configuration: The bank configuration in SAP may not match the expected format or settings required by the bank.
  Network Issues: There may be connectivity issues between the SAP system and the bank, leading to incomplete or corrupted responses.
  Bank Response Format: The format of the response received from the bank may not be compatible with what SAP expects.
  Authorization Issues: There may be authorization problems preventing the SAP system from processing the bank's response.
  Data Format Errors: The data in the bank statement may contain errors or be in an unexpected format.
  
  Solutions for FBZI228
  
  
  Check Bank Configuration:
  
  Verify that the bank configuration in SAP (transaction code OBPM1) is set up correctly, including the bank's details and the communication method.
  Ensure that the bank's file format settings are correctly defined in SAP.
  
  
  
  Review Bank Response:
  
  Analyze the response received from the bank to identify any discrepancies or errors in the format.
  If possible, obtain a sample of the bank's response and compare it with the expected format in SAP.
  
  
  
  Network Connectivity:
  
  Check the network connection between the SAP system and the bank to ensure that there are no interruptions or issues.
  If using a middleware or third-party service, verify that it is functioning correctly.
  
  
  
  Authorization Checks:
  
  Ensure that the user or service account used for the bank communication has the necessary authorizations to process the bank statement.
  
  
  
  Error Logs:
  
  Review the SAP application logs (transaction code SLG1) for more detailed error messages that can provide insights into the issue.
  Check for any relevant error messages in the system log (transaction code SM21).
  
  
  
  Contact Bank Support:
  
  If the issue persists, consider reaching out to the bank's technical support for assistance. They may provide insights into any known issues or changes on their end.
  
  
  
  Related Information
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide updates related to bank statement processing.
  Documentation: Review the SAP documentation related to electronic bank statement processing for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the FBZI228 error effectively.