How To Fix FBZI213 - Application error when processing response

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 213

• Message text: Application error when processing response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI213 - Application error when processing response ?

  The SAP error message FBZI213, which states "Application error when processing response," typically occurs in the context of financial transactions, particularly when dealing with payment processing or integration with external systems. This error can arise due to various reasons, including configuration issues, data inconsistencies, or problems with the communication between SAP and external systems.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the payment processing configuration can lead to this error. This includes settings related to payment methods, house banks, or payment program configurations.
  
  
  Data Inconsistencies: If there are inconsistencies in the data being processed (e.g., missing or incorrect information in the payment documents), it can trigger this error.
  
  
  Communication Problems: Issues with the communication between SAP and external systems (like banks or payment gateways) can also cause this error. This could be due to network issues, incorrect endpoint configurations, or authentication problems.
  
  
  Authorization Issues: Lack of proper authorizations for the user or the system trying to process the payment can lead to application errors.
  
  
  System Bugs: Occasionally, bugs in the SAP system or the specific version being used can lead to unexpected errors.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for payment processing in SAP. Ensure that all necessary parameters are correctly set up, including payment methods, house banks, and payment program settings.
  
  
  Validate Data: Check the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly in the payment documents.
  
  
  Monitor Communication: If the error is related to communication with external systems, check the connectivity and configuration of the interfaces. Ensure that the endpoints are correct and that there are no network issues.
  
  
  Review Authorizations: Ensure that the user or system has the necessary authorizations to perform the payment processing. Check the roles and permissions assigned to the user.
  
  
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide insights into the specific cause of the error.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message. Applying patches or updates may resolve the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBZP (Payment Program Configuration), F110 (Automatic Payment Transactions), and SLG1 (Application Log) for troubleshooting.
  Documentation: Review SAP documentation related to payment processing and error handling for additional context and guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FBZI213 error in your SAP system.