How To Fix FB867 - Document type & is not a cash receipt

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 867

• Message text: Document type & is not a cash receipt

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB867 - Document type & is not a cash receipt ?

  The SAP error message FB867 indicates that the document type you are trying to use is not recognized as a cash receipt. This error typically occurs when you attempt to post a cash receipt using a document type that is not configured for cash receipts in the SAP system.
  Cause:
  
  Incorrect Document Type: The document type you are using is not set up to handle cash receipts. Each document type in SAP is configured for specific purposes, and if the document type is not designated for cash receipts, you will encounter this error.
  Configuration Issues: The configuration settings in the Financial Accounting (FI) module may not include the document type for cash receipts.
  User Error: The user may have selected the wrong document type inadvertently.
  
  Solution:
  
  Check Document Type: Verify the document type you are using. Ensure that it is indeed meant for cash receipts. Common document types for cash receipts include "CR" (Cash Receipt) or similar types configured in your system.
  Configuration Review:
  
  Go to the SAP Customizing Implementation Guide (SPRO).
  Navigate to Financial Accounting (New) > Accounts Receivable and Accounts Payable > Document Types > Define Document Types.
  Check the configuration for the document type you are using and ensure it is set up for cash receipts.
  
  
  Use Correct Document Type: If the document type is incorrect, select the appropriate document type that is configured for cash receipts.
  Consult with SAP Administrator: If you do not have access to change configurations, consult with your SAP administrator or the finance team to ensure the document type is correctly set up.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FB50 (General Ledger Account Document) or F-28 (Post Incoming Payments) to post cash receipts, depending on your specific needs.
  Documentation: Refer to SAP documentation or help files for more details on document types and their configurations.
  User Training: Ensure that users are trained on the correct procedures for posting cash receipts to minimize errors.
  
  If the issue persists after checking the document type and configuration, it may be beneficial to look into system logs or consult SAP support for further assistance.