How To Fix FB704 - File & in disk drive & cannot be opened


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FB - Batch Programs

  • Message number: 704

  • Message text: File & in disk drive & cannot be opened

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FB704 - File & in disk drive & cannot be opened ?

    The SAP error message FB704 indicates that the system is unable to open a specified file in the disk drive. This error typically occurs during the execution of a financial transaction, such as when trying to upload a file or process a payment. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. File Path Issues: The specified file path may be incorrect or the file may not exist in the specified location.
    2. File Permissions: The user may not have the necessary permissions to access the file or the directory where the file is located.
    3. Disk Drive Issues: The disk drive may be full, or there may be hardware issues preventing access to the drive.
    4. File Format: The file format may not be supported or may be corrupted.
    5. Network Issues: If the file is located on a network drive, there may be connectivity issues.

    Solutions:

    1. Verify File Path: Check the file path specified in the transaction to ensure it is correct and that the file exists in that location.
    2. Check Permissions: Ensure that the user has the necessary permissions to access the file and the directory. This may involve checking both operating system-level permissions and SAP authorizations.
    3. Free Up Disk Space: If the disk drive is full, free up some space or check for any hardware issues with the drive.
    4. Check File Format: Ensure that the file is in the correct format and is not corrupted. Try opening the file outside of SAP to verify its integrity.
    5. Network Connectivity: If the file is on a network drive, check the network connection and ensure that the drive is accessible.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error. SAP frequently releases updates that may address known issues.
    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as AL11 (to check file directories) or SM37 (to check job logs).
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • Consult Documentation: Refer to SAP documentation for the specific transaction you are using to ensure that all prerequisites and configurations are met.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.

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