How To Fix FB689 - Cust. & has a diff. head office in corr. company code than in comp. code&


FB689 - Overview

  • Message type: E = Error

  • Message class: FB - Batch Programs

  • Message number: 689

  • Message text: Cust. & has a diff. head office in corr. company code than in comp. code&

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FB689 - Cust. & has a diff. head office in corr. company code than in comp. code& ?
    The SAP error message FB689 indicates that there is a discrepancy between the head office of a customer in the corresponding company code and the company code itself. This typically occurs when you are trying to post a transaction related to a customer account that is set up in a different company code than the one you are currently working in.
    
    Cause: Customer Master Data Configuration: The customer master data may be set up with a different head office or company code than the one you are trying to use for the transaction. Company Code Assignment: The customer may not be properly assigned to the company code you are working with, or there may be inconsistencies in the configuration. Data Entry Error: There may be a mistake in the data entry where the wrong customer or company code is being referenced.
    Solution: Check Customer Master Data: Go to the customer master data (transaction code FD03 for display). Verify

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