How To Fix FB428 - Select either company code address or reply address


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FB - Batch Programs

  • Message number: 428

  • Message text: Select either company code address or reply address

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FB428 - Select either company code address or reply address ?

    The SAP error message FB428, which states "Select either company code address or reply address," typically occurs in the context of financial transactions, particularly when processing documents such as invoices or payment requests. This error indicates that the system requires you to specify either a company code address or a reply address, but neither has been provided.

    Cause:

    1. Missing Address Information: The company code or reply address is not filled in the relevant fields of the transaction.
    2. Configuration Issues: The system may not be properly configured to handle address information for the company code or reply address.
    3. Data Entry Error: The user may have overlooked entering the required address information.

    Solution:

    To resolve the FB428 error, you can take the following steps:

    1. Check Address Fields:

      • Go to the transaction where the error occurred (e.g., FB60 for vendor invoices).
      • Ensure that either the company code address or the reply address is filled in. You can usually find these fields in the header or details section of the document.
    2. Enter Required Information:

      • If the company code address is missing, enter the appropriate address for the company code.
      • Alternatively, if a reply address is required, ensure that it is filled in correctly.
    3. Review Configuration:

      • If you have the necessary permissions, check the configuration settings for the company code and address management in the SAP system. Ensure that the address settings are correctly defined.
      • You may need to consult with your SAP administrator or functional consultant if you suspect a configuration issue.
    4. Consult Documentation:

      • Review any relevant SAP documentation or help files that pertain to the transaction you are working with. This may provide additional insights into required fields and settings.
    5. Test with Different Data:

      • If the issue persists, try creating a test document with different data to see if the error is consistent. This can help identify if the problem is data-specific.

    Related Information:

    • Transaction Codes: FB60 (Vendor Invoice), FB70 (Customer Invoice), FB01 (Post Document).
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user has the appropriate roles and permissions to enter address information in the system.

    If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.

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