How To Fix FB295 - Doc. & customer & is not a payment; no output

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 295

• Message text: Doc. & customer & is not a payment; no output

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB295 - Doc. & customer & is not a payment; no output ?

  The SAP error message FB295 ("Document & customer & is not a payment; no output") typically occurs when you are trying to process a document that is not recognized as a payment document in the SAP system. This can happen in various scenarios, such as when attempting to generate payment advice or remittance advice for a document that does not meet the criteria for a payment.
  Causes:
  
  Document Type: The document you are trying to process may not be of a type that is considered a payment document. For example, it could be an invoice or a credit memo instead of a payment.
  Customer Master Data: The customer master data may not be set up correctly to allow for payment processing.
  Payment Program Configuration: The payment program may not be configured to recognize the document type or the specific customer.
  Document Status: The document may be in a status that does not allow it to be processed as a payment (e.g., it may be blocked or not fully posted).
  Output Determination: The output determination settings may not be configured correctly for the document type or customer.
  
  Solutions:
  
  Check Document Type: Verify that the document you are trying to process is indeed a payment document. If it is not, you may need to create a payment document or adjust your processing approach.
  Review Customer Master Data: Ensure that the customer master data is correctly set up, including payment terms and payment methods.
  Payment Program Configuration: Review the configuration of the payment program in transaction code OBPM1 (for payment methods) and ensure that the document type is included in the payment run.
  Document Status: Check the status of the document in question. If it is blocked or not fully posted, resolve any issues before attempting to process it again.
  Output Configuration: Check the output determination settings in transaction code NACE for the relevant application area (e.g., Financial Accounting) to ensure that the output type is correctly configured for the document type and customer.
  
  Related Information:
  
  Transaction Codes: 
  
  FBZP: Configuration for payment program
  OBPM1: Payment methods in country
  NACE: Output types configuration
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation for payment processing and output determination to ensure all settings are correctly configured.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional insights.