How To Fix FB241 - Error when reading cust.master for customer & partn.bank type &

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 241

• Message text: Error when reading cust.master for customer & partn.bank type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FB241 - Error when reading cust.master for customer & partn.bank type & ?

  The SAP error message FB241 indicates that there is an issue with reading the customer master data for a specific customer and bank type. This error typically arises in the context of financial transactions, such as when trying to process payments or manage customer accounts.
  Cause:
  
  Missing Customer Master Data: The customer master data may not be fully maintained or may be missing for the specified customer.
  Incorrect Bank Details: The bank details associated with the customer may not be correctly set up or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the customer master data.
  Data Inconsistencies: There may be inconsistencies or errors in the database that prevent the system from retrieving the required information.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to transaction code FD03 (Display Customer) and enter the customer number to check if the master data is complete.
  Ensure that all required fields, especially those related to bank details, are filled out correctly.
  
  
  
  Verify Bank Details:
  
  Check the bank details for the customer in the customer master record. Ensure that the bank type and account information are correctly maintained.
  If necessary, update the bank details using transaction code FD02 (Change Customer).
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access the customer master data. This may involve checking roles and authorizations in the user profile.
  
  
  
  Data Consistency Check:
  
  Run a consistency check on the customer master data to identify any discrepancies. This can often be done through transaction codes like SE16 or SE11 to view the underlying database tables.
  
  
  
  Consult with IT Support:
  
  If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or IT department to investigate further. They may need to look into the database or system logs for more detailed error information.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer
  FD02: Change Customer
  SE16: Data Browser
  SE11: Data Dictionary
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Review SAP documentation related to customer master data management for best practices and troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FB241 error message in SAP.