How To Fix FB185 - Customer &: Number for higher-level partner ...

SAP Error Message - Details

• Message type: E = Error

• Message class: FB - Batch Programs

• Message number: 185

• Message text: Customer &: Number for higher-level partner ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FB185 - Customer &: Number for higher-level partner ... ?

  The SAP error message FB185 typically indicates an issue related to the assignment of a customer account to a higher-level partner in the context of account management. This error often arises when there is a mismatch or inconsistency in the partner function assignments for customer accounts.
  Cause:
  
  Missing Partner Function Assignment: The customer account may not have the required partner function assigned to it.
  Incorrect Configuration: The configuration for partner functions in the system may not be set up correctly.
  Hierarchy Issues: There may be issues with the hierarchy of customer accounts, where a higher-level partner is expected but not properly defined.
  Data Inconsistencies: There could be inconsistencies in the master data for the customer accounts involved.
  
  Solution:
  
  
  Check Partner Function Assignments:
  
  Go to the customer master data (transaction code XD02 for general data or FD02 for company code data).
  Verify that the necessary partner functions (like sold-to party, ship-to party, etc.) are correctly assigned.
  
  
  
  Review Configuration:
  
  Check the configuration settings for partner functions in the SAP system (transaction code SPRO).
  Ensure that the partner functions are defined correctly and that the relationships between different partner functions are set up properly.
  
  
  
  Hierarchy Verification:
  
  If the customer accounts are part of a hierarchy, ensure that the higher-level partner is correctly defined and that all subordinate accounts are properly linked.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the customer master data.
  Use transaction codes like SE16 to view the relevant tables (e.g., KNA1 for general customer data) and check for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and its resolution.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  XD02 - Change Customer (General Data)
  FD02 - Change Customer (Company Code Data)
  SPRO - Customizing Implementation Guide
  SE16 - Data Browser
  
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  
  Documentation: Review the SAP Help Portal for detailed information on partner functions and customer master data management.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the FB185 error message in SAP.