How To Fix FAVORITES086 - Cannot delete My Favorites folder

SAP Error Message - Details

• Message type: E = Error

• Message class: FAVORITES -

• Message number: 086

• Message text: Cannot delete My Favorites folder

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAVORITES086 - Cannot delete My Favorites folder ?

  The SAP error message FAVORITES086 indicates that the system is unable to delete the "My Favorites" folder. This can occur for several reasons, and understanding the cause is essential for finding a solution. Here are some common causes and their respective solutions:
  Causes:
  
  Folder Permissions: The user may not have the necessary permissions to delete the folder.
  System Lock: The folder might be locked by another user or process, preventing deletion.
  Folder Contents: The folder may contain items that are preventing its deletion.
  Technical Issues: There could be a technical issue or bug in the SAP system.
  
  Solutions:
  
  
  Check Permissions:
  
  Ensure that you have the appropriate permissions to delete folders in the Favorites section. You may need to contact your SAP administrator to verify or adjust your permissions.
  
  
  
  Close Other Sessions:
  
  If the folder is being accessed by another user or session, try closing those sessions. You can also log out and log back in to see if the issue persists.
  
  
  
  Remove Contents:
  
  If the folder contains items, try removing them first. You can do this by right-clicking on the items and selecting "Delete" before attempting to delete the folder itself.
  
  
  
  Use Transaction Codes:
  
  You can try using transaction codes like SU3 (User Profile) to manage your favorites. Navigate to the "Defaults" tab and check if there are any settings related to favorites that can be adjusted.
  
  
  
  Check for System Issues:
  
  If the problem persists, it may be a technical issue. Check with your SAP Basis team to see if there are any known issues or if a system restart is required.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error that provide additional guidance or patches.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on managing favorites and user profiles.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Support Ticket: If none of the above solutions work, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to delete the "My Favorites" folder successfully.