How To Fix FAVORITES002 - New folder not found for user

SAP Error Message - Details

• Message type: E = Error

• Message class: FAVORITES -

• Message number: 002

• Message text: New folder not found for user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAVORITES002 - New folder not found for user ?

  The SAP error message FAVORITES002: New folder not found for user typically occurs when a user tries to create or access a favorites folder in the SAP GUI, but the system cannot find the specified folder for that user. This can happen due to various reasons, such as missing authorizations, issues with user profiles, or problems with the SAP system configuration.
  Causes:
  
  Missing Folder: The folder that the user is trying to access or create does not exist in the favorites structure.
  Authorization Issues: The user may not have the necessary authorizations to create or access folders in the favorites.
  User Profile Issues: The user profile may be corrupted or not properly configured.
  System Configuration: There may be issues with the SAP system configuration that prevent the creation or access of favorites folders.
  
  Solutions:
  
  
  Check Folder Existence:
  
  Verify if the folder the user is trying to access actually exists. If not, create the folder manually.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to create and manage favorites. This can be checked by an administrator using transaction code SU53 or SU01 to review the user's roles and authorizations.
  
  
  
  Reset User Profile:
  
  If the user profile is suspected to be corrupted, consider resetting it. This can be done by deleting the user’s profile settings in transaction SU01 or by using transaction SU3 to reset the user parameters.
  
  
  
  Create Folder Manually:
  
  If the folder does not exist, you can create it manually in the favorites section of the SAP GUI. Right-click on the favorites area and select "Create Folder."
  
  
  
  Check System Configuration:
  
  If the issue persists, it may be necessary to check the system configuration or consult with your SAP Basis team to ensure that the system is set up correctly for managing favorites.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to favorites and user profiles.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU3: Maintain User Parameters
  SU53: Display Authorization Check
  
  
  SAP GUI: Ensure that the SAP GUI is updated to the latest version, as older versions may have bugs that could lead to such errors.
  User Documentation: Refer to SAP documentation or user manuals for guidance on managing favorites and folders.
  
  If the problem continues after trying these solutions, it may be beneficial to contact your SAP support team for further assistance.