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Message type: E = Error
Message class: FARRIC_SD_CRM - Revenue Recognition CRM SD Integration
Message number: 001
Message text: Document &1 Item &2 not found.
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FARRIC_SD_CRM001
- Document &1 Item &2 not found. ?The SAP error message FARRIC_SD_CRM001 indicates that a specific document and item cannot be found in the system. This error typically occurs in the context of integration between SAP CRM (Customer Relationship Management) and SAP SD (Sales and Distribution) modules, particularly when dealing with billing documents or sales orders.
Cause:
- Document Not Created: The document (e.g., sales order, billing document) may not have been created or saved properly in the system.
- Incorrect Document Number: The document number or item number provided in the transaction may be incorrect or does not exist in the database.
- Data Synchronization Issues: There may be issues with data synchronization between the CRM and SD systems, leading to discrepancies in document availability.
- Authorization Issues: The user may not have the necessary authorizations to access the document.
- Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
Solution:
- Verify Document and Item Numbers: Check the document number and item number for accuracy. Ensure that they are correctly entered and exist in the system.
- Check Document Creation: Confirm that the document was created successfully. You can do this by searching for the document in the relevant transaction (e.g., VA03 for sales orders).
- Review Data Synchronization: If you suspect synchronization issues, check the integration settings between CRM and SD. You may need to run synchronization jobs or check for any errors in the middleware.
- Authorization Check: Ensure that the user has the necessary permissions to access the document. You may need to consult with your SAP security team.
- Consult Logs: Check the application logs (transaction SLG1) for any related error messages that could provide more context on the issue.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
Related Information:
By following these steps, you should be able to diagnose and resolve the issue related to the error message FARRIC_SD_CRM001.
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