How To Fix FARR_RAI628 - Performance obligation to be invoiced could not be determined (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_RAI - Revenue Accounting Item

• Message number: 628

• Message text: Performance obligation to be invoiced could not be determined (&1)

What causes this issue?

The performance obligation that should be invoiced could not be
determined for revenue accounting item &V1& &V2&, accounting principle
&V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if the order item was already processed successfully. Order items
need to be processed before fulfillment and invoice items.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_RAI628 - Performance obligation to be invoiced could not be determined (&1) ?

  The SAP error message FARR_RAI628 indicates that the system is unable to determine the performance obligation that is to be invoiced. This typically occurs in the context of revenue recognition and billing processes, particularly when dealing with contracts that involve performance obligations.
  Causes:
  
  
  Missing or Incorrect Configuration: The performance obligations may not be properly configured in the system. This can happen if the contract is not set up correctly or if the performance obligations are not defined.
  
  
  Incomplete Data: Required data for the performance obligation may be missing. This could include details about the contract, customer, or specific items that need to be invoiced.
  
  
  Status Issues: The status of the performance obligation may not allow for invoicing. For example, it may be in a state that does not permit billing.
  
  
  Integration Issues: If there are integration points with other systems (like CRM or other ERP modules), issues in data transfer or synchronization can lead to this error.
  
  
  Custom Logic: If there are custom enhancements or logic implemented in the system, they may interfere with the standard process of determining performance obligations.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for performance obligations in the SAP system. Ensure that all necessary settings are correctly defined.
  
  
  Review Contract Data: Verify that all required data for the contract and performance obligations is complete and accurate. This includes checking for any missing fields or incorrect entries.
  
  
  Check Status: Look at the status of the performance obligation. Ensure that it is in a state that allows for invoicing. If necessary, update the status to allow for billing.
  
  
  Debugging: If you have access to the system, you can use debugging tools to trace the logic that leads to this error. This can help identify where the process is failing.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to revenue recognition and performance obligations. There may be specific notes or patches that address this issue.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or solutions based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error message or provide guidance on performance obligations.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FARR (for revenue accounting) to navigate through the system effectively.
  Training and Documentation: Ensure that users involved in the invoicing process are trained on how to manage performance obligations and understand the related configurations.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.