How To Fix FARR_MSG_CUSTOM012 - Contract &1 has multiple customer IDs

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_MSG_CUSTOM - Customizable Messages for Revenue Accounting

• Message number: 012

• Message text: Contract &1 has multiple customer IDs

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_MSG_CUSTOM012 - Contract &1 has multiple customer IDs ?

  The SAP error message FARR_MSG_CUSTOM012 indicates that there is an issue with a contract in the SAP system where multiple customer IDs are associated with the same contract. This can occur in various scenarios, particularly in the context of contract management and accounts receivable.
  Cause:
  
  Multiple Customer Assignments: The contract may have been assigned to multiple customer IDs, which is not allowed in the system.
  Data Entry Errors: There may have been errors during data entry or data migration that resulted in multiple customer IDs being linked to a single contract.
  Configuration Issues: The system configuration may not be set up to handle contracts with multiple customer IDs properly.
  
  Solution:
  
  Review Contract Details: Check the contract in question to see the associated customer IDs. You can do this by navigating to the contract management module and reviewing the details.
  Identify and Remove Duplicates: If you find that there are indeed multiple customer IDs linked to the contract, determine which customer ID should be retained and remove the others. This may involve:
  
  Editing the contract to assign it to the correct customer ID.
  Deleting or deactivating the duplicate customer assignments.
  
  
  Data Cleanup: If the issue arose from data migration or entry errors, consider performing a data cleanup to ensure that contracts are correctly associated with a single customer ID.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to manage contracts and customer assignments in your version of SAP.
  Contact SAP Support: If the issue persists or if you are unsure how to proceed, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), or FBL1N (Vendor Line Item Display) that may help in reviewing customer assignments.
  Customizing Settings: Check the customizing settings in the SAP system related to contract management and customer assignments to ensure they are configured correctly.
  User Roles and Permissions: Ensure that the user roles and permissions are set correctly to allow for the necessary changes to be made to contracts and customer assignments.
  
  By following these steps, you should be able to resolve the error message FARR_MSG_CUSTOM012 and ensure that your contracts are correctly associated with a single customer ID.