How To Fix FARR_CONTRACT_MAIN771 - No receivable account or customer ID found in POBs of contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_CONTRACT_MAIN - Revenue Accounting: Contract Management

• Message number: 771

• Message text: No receivable account or customer ID found in POBs of contract &1

What causes this issue?

Revenue Accounting posts adjustments for revenue and receivables. Like
the revenue adjustments the receivables adjustments are posted to a
special receivables adjustment account that is derived from a
receivables account which either:
Is sent by the sender component as part of a revenue accounting item
(RAI)
Is derived in BRFplus (with the FC_RAI_AD_REC_ACCOUNT function)
Is the reconciliation account defined in the customer master record
In this case, the customer must be transferred by the sender component.
The receivables account is determined for each revenue accounting item,
that is, for each performance obligation. The receivables adjustment
account must be unique for each contract. While the system derives the
receivables adjustment account for each performance obligation of a
contract it compares the derived receivables adjustment accounts.
Depending on the configuration of the FARR_MSG_CUSTOM 016 message (For
contract x no unique receivable adjust. account can be determined), the
system either uses the first receivables adjustment account determined
for the contract or sends an error message.
No receivable account or customer ID are found in the performance
obligations of the contract &1. Therefore, no receivable
adjustment account can be derived for the contract &v1&.

System Response

The system prevents the contract from being created or updated.

How to fix this error?

When requesting Revenue Accounting to create or update a contract make
sure that either:
The sender component specifies and transfers the correct receivables
account or customer ID in the revenue accounting items.
You configure the FC_RAI_AD_REC_ACCOUNT BRFplus function used to derive
the receivables account.

Procedure for System Administrators

To maintain the BRFplus configuration choose <LS>Customizing</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_CONTRACT_MAIN771 - No receivable account or customer ID found in POBs of contract &1 ?

  The SAP error message FARR_CONTRACT_MAIN771 indicates that there is an issue with the contract in the system, specifically that no receivable account or customer ID can be found in the POBs (Points of Business) of the specified contract. This error typically arises in the context of contract management and accounts receivable processes.
  Cause:
  
  Missing Customer ID: The contract may not have a valid customer ID assigned to it, which is necessary for processing receivables.
  Missing Receivable Account: The contract may not have a receivable account defined, which is required for financial transactions related to the contract.
  Incorrect Configuration: There may be configuration issues in the contract management settings that prevent the system from identifying the necessary accounts.
  Data Inconsistencies: There could be inconsistencies or missing data in the contract or related master data that leads to this error.
  
  Solution:
  
  Check Contract Details: Review the contract in question to ensure that it has a valid customer ID and receivable account assigned. You can do this by navigating to the contract in the SAP system and checking the relevant fields.
  Update Customer ID and Receivable Account: If the customer ID or receivable account is missing, update the contract with the correct information. This may involve entering the customer ID and ensuring that the receivable account is properly configured.
  Review Configuration Settings: Check the configuration settings for contract management and accounts receivable to ensure that they are set up correctly. This may involve consulting with your SAP administrator or functional consultant.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the contract or related master data. This may involve running specific reports or using transaction codes that help identify data issues.
  Consult Documentation: Refer to SAP documentation or help resources for additional guidance on resolving this specific error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FARR (for contract management) or FD32 (for customer master data) to access relevant information.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration tips.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit contract details.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP contract management and accounts receivable.