How To Fix FARR_CONTRACT_MAIN753 - Invoice quantity is zero in invoice item &1 for quantity based POB &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_CONTRACT_MAIN - Revenue Accounting: Contract Management

• Message number: 753

• Message text: Invoice quantity is zero in invoice item &1 for quantity based POB &2

What causes this issue?

For a delivery related invoice, its quantity cannot be zero while its
invoice amount is not zero.

System Response

Invoice processing failed due to this check.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_CONTRACT_MAIN753 - Invoice quantity is zero in invoice item &1 for quantity based POB &2 ?

  The SAP error message FARR_CONTRACT_MAIN753 indicates that there is an issue with an invoice item where the invoice quantity is zero for a quantity-based Purchase Order (POB). This typically occurs in the context of contract management or billing processes within SAP.
  Cause:
  
  Zero Quantity in Invoice: The most direct cause of this error is that the invoice item has been created with a quantity of zero. This can happen due to data entry errors or issues in the invoice generation process.
  Mismatch with Purchase Order: The invoice may not align with the terms of the purchase order or contract, particularly if the contract is based on quantities.
  Incomplete Data: There may be missing or incomplete data in the invoice or related documents that prevents the system from processing the invoice correctly.
  Configuration Issues: There could be configuration settings in the SAP system that are not set up correctly for handling quantity-based invoices.
  
  Solution:
  
  Check Invoice Quantity: Review the invoice item in question and ensure that the quantity is correctly entered. If it is zero, update it to the correct quantity.
  Review Purchase Order: Verify the associated purchase order or contract to ensure that it allows for the invoicing of the specified quantities. Make sure that the quantities billed match those agreed upon in the contract.
  Correct Data Entry: If the invoice was generated automatically, check the data entry process to ensure that all necessary information is being captured correctly.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to contract management and invoicing. Ensure that the system is configured to handle quantity-based contracts appropriately.
  Recreate Invoice: If necessary, consider deleting the erroneous invoice and recreating it with the correct quantities.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as FB60 (Enter Incoming Invoice) or MIRO (Enter Incoming Invoice) to review or create invoices.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to contract management and invoicing for best practices and guidelines.
  User Roles: Ensure that the user creating or processing the invoice has the appropriate roles and permissions to perform these actions.
  
  By following these steps, you should be able to resolve the error and successfully process the invoice. If the problem continues, it may be beneficial to engage with SAP support for further assistance.