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Message type: E = Error
Message class: FARR_CONTRACT_MAIN - Revenue Accounting: Contract Management
Message number: 100
Message text: Customer &1 of perf. oblig. &2 does not exist
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FARR_CONTRACT_MAIN100
- Customer &1 of perf. oblig. &2 does not exist ?The SAP error message FARR_CONTRACT_MAIN100 indicates that there is an issue related to a performance obligation in the context of contract management, specifically that the customer associated with the performance obligation does not exist in the system. This error typically arises in the context of contract accounting or revenue recognition processes.
Cause:
- Missing Customer Master Data: The customer specified in the performance obligation does not exist in the customer master data (transaction code
XD01
for creating customers).- Incorrect Customer Number: The customer number provided in the transaction may be incorrect or mistyped.
- Data Inconsistency: There may be inconsistencies in the data, such as the customer being marked as inactive or deleted.
- Configuration Issues: There could be configuration issues in the contract management or revenue recognition settings that are causing the system to not recognize the customer.
Solution:
Verify Customer Existence:
- Check if the customer exists in the system by using transaction code
XD03
(Display Customer) and entering the customer number.- If the customer does not exist, create it using transaction code
XD01
.Check Customer Status:
- Ensure that the customer is active and not marked for deletion. If the customer is inactive, you may need to reactivate it.
Correct Customer Number:
- Double-check the customer number used in the transaction to ensure it is correct. Look for any typographical errors.
Review Performance Obligation:
- Check the performance obligation details to ensure that it is correctly configured and linked to the right customer.
Consult Configuration:
- If the issue persists, consult with your SAP configuration team to review the settings related to contract management and performance obligations.
Check for Updates:
- Ensure that your SAP system is up to date with the latest patches and updates, as sometimes bugs can cause such issues.
Related Information:
Transaction Codes:
XD01
: Create CustomerXD03
: Display CustomerFARR
: Contract Accounting (for further analysis)SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
Documentation: Review SAP documentation related to contract management and performance obligations for best practices and troubleshooting steps.
If the problem continues after following these steps, it may be beneficial to engage with your SAP support team or consult SAP community forums for additional assistance.
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