How To Fix FARR_CONTRACT_MAIN096 - Contracts &1 and &2 have different customer groups

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_CONTRACT_MAIN - Revenue Accounting: Contract Management

• Message number: 096

• Message text: Contracts &1 and &2 have different customer groups

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_CONTRACT_MAIN096 - Contracts &1 and &2 have different customer groups ?

  The SAP error message FARR_CONTRACT_MAIN096 indicates that there is a conflict between two contracts due to differing customer groups. This typically occurs in the context of contract management within SAP, particularly in the SAP Flexible Real Estate Management (RE-FX) module or similar contract management scenarios.
  Cause:
  The error arises when you attempt to perform an operation (like merging contracts, transferring data, or processing transactions) involving two contracts that are associated with different customer groups. Customer groups are used to categorize customers based on certain criteria, and having different groups can lead to inconsistencies in how contracts are managed or processed.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Identify the Contracts: Determine which two contracts are causing the issue. The error message will typically provide the contract numbers (represented as &1 and &2).
  
  
  Check Customer Groups: Review the customer groups associated with each contract. You can do this by navigating to the contract details in the SAP system and checking the customer information.
  
  
  Align Customer Groups: 
  
  If possible, modify one of the contracts to align its customer group with the other. This may involve changing the customer group in the contract details.
  If the contracts are meant to remain in different customer groups, consider whether the operation you are trying to perform is appropriate. You may need to adjust your approach based on the business rules governing contract management.
  
  
  
  Consult Documentation: Review any relevant SAP documentation or configuration settings that pertain to customer groups and contracts. This can provide insights into how to manage contracts effectively within your organization.
  
  
  Seek Help from SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for contract management, such as RECN (Contract Management) or REIS (Real Estate Information System).
  Configuration Settings: Review the configuration settings for customer groups in the SAP system, which can be found in the customizing settings (SPRO).
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to contracts and customer groups.
  
  By following these steps, you should be able to resolve the error and continue with your contract management tasks in SAP.