How To Fix FARR_APPLICATION104 - POB &1: Value based Customer Invoice doesn't have same inv. and rev. amt.

SAP Error Message - Details

• Message type: E = Error

• Message class: FARR_APPLICATION - General Revenue Accounting Applications and Code

• Message number: 104

• Message text: POB &1: Value based Customer Invoice doesn't have same inv. and rev. amt.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FARR_APPLICATION104 - POB &1: Value based Customer Invoice doesn't have same inv. and rev. amt. ?

  The SAP error message FARR_APPLICATION104 indicates that there is a discrepancy between the invoice amount and the reversal amount for a value-based customer invoice. This error typically arises in the context of the SAP Accounts Receivable (AR) module, particularly when dealing with customer invoices and their corresponding reversals.
  Cause:
  The error occurs when:
  
  The invoice amount and the reversal amount do not match. This can happen if there was an error in entering the amounts during the invoice or reversal process.
  There may be a configuration issue in the system that affects how invoices and reversals are processed.
  The invoice might have been modified after the reversal was created, leading to inconsistencies.
  There could be issues with the underlying data, such as missing or incorrect entries in related tables.
  
  Solution:
  To resolve the FARR_APPLICATION104 error, you can take the following steps:
  
  
  Verify Invoice and Reversal Amounts:
  
  Check the original customer invoice and the reversal invoice to ensure that the amounts match. If they do not, you may need to correct the amounts.
  
  
  
  Check for Modifications:
  
  Review any changes made to the invoice after the reversal was created. If the invoice was modified, you may need to adjust the reversal accordingly.
  
  
  
  Recreate the Reversal:
  
  If the amounts are incorrect, consider deleting the existing reversal and creating a new one with the correct amounts.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system related to invoice processing and reversals. Ensure that they are set up correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights based on the specific version of SAP you are using.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FB03 (Display Document) to view the invoice and reversal documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Exits and BAdIs: If custom logic is implemented in your SAP system, review any user exits or BAdIs that might affect invoice processing.
  
  By following these steps, you should be able to identify and resolve the cause of the FARR_APPLICATION104 error in your SAP system.