How To Fix FARP_MESSAGE017 - Dunning master data missing for customer &1 in company &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FARP_MESSAGE - message for ap/ar apps

• Message number: 017

• Message text: Dunning master data missing for customer &1 in company &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FARP_MESSAGE017 - Dunning master data missing for customer &1 in company &2 ?

  The SAP error message FARP_MESSAGE017 indicates that there is missing dunning master data for a specific customer in a particular company code. This error typically arises when you attempt to perform dunning activities (like generating dunning notices) for a customer who does not have the necessary dunning information set up in the system.
  Cause:
  
  Missing Dunning Data: The customer does not have any dunning master data maintained in the system for the specified company code.
  Incorrect Customer or Company Code: The customer or company code specified may be incorrect or not properly configured.
  Dunning Procedure Not Assigned: The customer may not have a dunning procedure assigned, which is necessary for the dunning process to function.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Check if the dunning information is maintained under the "Dunning" tab. If not, you will need to maintain it.
  
  
  
  Maintain Dunning Data:
  
  If the dunning data is missing, you can create or update it using transaction code FD02 (change customer) or FD01 (create customer).
  Navigate to the "Dunning" tab and enter the necessary dunning information, including the dunning procedure.
  
  
  
  Assign Dunning Procedure:
  
  Ensure that the customer has a dunning procedure assigned. This can be done in the customer master data under the dunning tab.
  If a dunning procedure is not defined, you may need to create one in the configuration settings (transaction code OBD2).
  
  
  
  Check Company Code Configuration:
  
  Ensure that the company code is correctly set up and that the dunning settings for that company code are properly configured.
  
  
  
  Run Dunning Program:
  
  After ensuring that the dunning master data is correctly maintained, you can run the dunning program again (transaction code F150).
  
  
  
  Related Information:
  
  Dunning Procedures: Dunning procedures define how overdue payments are handled and what notices are sent to customers. They can be customized based on business requirements.
  Dunning Levels: Each dunning procedure can have multiple levels, each with its own rules and templates for communication with customers.
  SAP Documentation: For more detailed information, refer to the SAP Help Portal or the specific documentation related to Accounts Receivable and Dunning processes.
  
  By following these steps, you should be able to resolve the error and ensure that the dunning process can be executed for the specified customer and company code.