How To Fix FAR_MSG004 - could not find credit segement for company code &1 credit control area &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAR_MSG - message class for mycash ar

  • Message number: 004

  • Message text: could not find credit segement for company code &1 credit control area &2

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FAR_MSG004 - could not find credit segement for company code &1 credit control area &2 ?

    The SAP error message FAR_MSG004 indicates that the system could not find a credit segment for a specified company code and credit control area. This typically occurs in the context of credit management, where the system is trying to determine the credit limit or credit status for a customer but cannot find the necessary configuration.

    Cause:

    1. Missing Credit Segment: The most common cause is that there is no credit segment defined for the specified company code and credit control area in the customer master data.
    2. Incorrect Configuration: The credit control area may not be properly assigned to the company code, or the customer may not be assigned to the correct credit control area.
    3. Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from retrieving the credit segment.

    Solution:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code FD03 for display).
      • Check if the credit segment exists for the specified company code and credit control area.
      • If it does not exist, you may need to create it using transaction code FD32 (change credit management data).
    2. Create Credit Segment:

      • If the credit segment is missing, you can create it by navigating to the customer master data and entering the necessary credit information.
      • Ensure that the credit limit and other relevant fields are filled out correctly.
    3. Verify Credit Control Area Assignment:

      • Ensure that the credit control area is correctly assigned to the company code in the configuration settings.
      • You can check this in the configuration under Financial Accounting (New) -> Accounts Receivable and Accounts Payable -> Credit Management -> Define Credit Control Area.
    4. Check for Data Consistency:

      • Run any necessary data consistency checks to ensure that there are no discrepancies in the master data.
      • You can use transaction codes like SE16 to check the relevant tables for inconsistencies.
    5. Consult Documentation:

      • Review SAP documentation or help notes related to credit management for any additional configuration steps that may be required.

    Related Information:

    • Transaction Codes:
      • FD03: Display Customer Master
      • FD32: Change Credit Management Data
      • SE16: Data Browser for table checks
    • Tables:
      • KNA1: General Data in Customer Master
      • KNB1: Customer Master (Company Code)
      • KNKK: Customer Master Credit Management Data
    • SAP Notes: Check SAP Notes for any known issues or patches related to credit management.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.

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