How To Fix FAR_MAN_PA_MSG038 - Could not retrieve results from the machine learning service.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAR_MAN_PA_MSG - Message Class ODATA_PAYMENTADVICES

  • Message number: 038

  • Message text: Could not retrieve results from the machine learning service.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FAR_MAN_PA_MSG038 - Could not retrieve results from the machine learning service. ?

    The SAP error message FAR_MAN_PA_MSG038, which indicates that the system "Could not retrieve results from the machine learning service," typically arises in the context of SAP applications that utilize machine learning capabilities, such as SAP Analytics Cloud or SAP S/4HANA.

    Causes:

    1. Service Unavailability: The machine learning service may be down or not reachable due to network issues or service outages.
    2. Configuration Issues: Incorrect configuration settings in the SAP system or the machine learning service can lead to this error.
    3. Authorization Problems: The user or service account may not have the necessary permissions to access the machine learning service.
    4. Data Issues: The input data may be malformed or not meet the expected format, causing the service to fail when processing requests.
    5. Version Compatibility: There may be compatibility issues between the SAP system and the machine learning service, especially if one has been updated without the other.

    Solutions:

    1. Check Service Status: Verify if the machine learning service is operational. You can check the service status through the SAP Cloud Platform or relevant monitoring tools.
    2. Review Configuration: Ensure that the configuration settings for the machine learning service are correct. This includes checking API endpoints, authentication methods, and any other relevant settings.
    3. Check Authorizations: Confirm that the user or service account has the necessary permissions to access the machine learning service. This may involve checking roles and authorizations in the SAP system.
    4. Validate Input Data: Review the data being sent to the machine learning service to ensure it is in the correct format and contains valid values.
    5. Consult Logs: Check the application logs for more detailed error messages that can provide insights into what went wrong.
    6. Update Components: If there are known compatibility issues, consider updating the SAP system or the machine learning service to the latest version.
    7. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.

    Related Information:

    • Documentation: Refer to the official SAP documentation for the specific machine learning service you are using, as it may provide additional troubleshooting steps and configuration guidelines.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can offer solutions or workarounds.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide patches and updates.

    By following these steps, you should be able to diagnose and resolve the issue related to the FAR_MAN_PA_MSG038 error message.

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