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How To Fix FAR_MAN_PA_MSG012 - Enter a valid customer ID. Customer ID &1 could not be found.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAR_MAN_PA_MSG - Message Class ODATA_PAYMENTADVICES

  • Message number: 012

  • Message text: Enter a valid customer ID. Customer ID &1 could not be found.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FAR_MAN_PA_MSG012 - Enter a valid customer ID. Customer ID &1 could not be found. ?

    The SAP error message FAR_MAN_PA_MSG012, which states "Enter a valid customer ID. Customer ID &1 could not be found," typically occurs in the context of the SAP Asset Accounting (FI-AA) module or related areas where customer IDs are used for transactions or reporting.

    Cause:

    1. Invalid Customer ID: The customer ID entered does not exist in the system. This could be due to a typo, an outdated ID, or the customer not being created in the system.
    2. Data Synchronization Issues: If the customer data is maintained in a different system (like a CRM or external database), there may be synchronization issues leading to the customer ID not being available in SAP.
    3. Authorization Issues: The user may not have the necessary authorizations to view or access the customer data.
    4. Inactive Customer: The customer ID may exist but is marked as inactive or deleted in the system.

    Solution:

    1. Verify Customer ID: Double-check the customer ID for any typographical errors. Ensure that you are using the correct ID format.
    2. Check Customer Master Data: Use transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Financial) to verify if the customer ID exists in the system.
    3. Create or Reactivate Customer: If the customer ID does not exist, you may need to create it using transaction codes XD01 (Create Customer) or FD01 (Create Customer - Financial). If the customer is inactive, you may need to reactivate it.
    4. Check Authorizations: Ensure that the user has the necessary authorizations to access customer data. This may involve checking roles and permissions in the user profile.
    5. Consult with IT Support: If the issue persists, it may be necessary to consult with your SAP support team or IT department to investigate further, especially if there are data synchronization issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes for customer management, such as XD01, XD02, XD03, FD01, FD02, and FD03.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for Asset Accounting and customer management to understand the context in which this error may arise.
    • User Forums: Consider searching or posting on SAP community forums for additional insights from other users who may have encountered similar issues.

    By following these steps, you should be able to resolve the error message FAR_MAN_PA_MSG012 and successfully enter a valid customer ID in your SAP system.

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