How To Fix FAPM023 - ISR printing cannot be used for company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: FAPM - Attached Payment Media

• Message number: 023

• Message text: ISR printing cannot be used for company code &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAPM023 - ISR printing cannot be used for company code & ?

  The SAP error message FAPM023 indicates that ISR (Interactive Forms by Adobe) printing cannot be used for a specific company code. This error typically arises in the context of financial accounting and document processing within SAP, particularly when trying to print documents that are expected to use the ISR framework.
  Cause
  The error can be caused by several factors, including:
  
  
  Configuration Issues: The company code may not be properly configured to use ISR printing. This could be due to missing settings in the configuration of the company code or the ISR framework.
  
  
  Missing Form Templates: The required Adobe form templates for ISR printing may not be available or properly assigned to the company code.
  
  
  Authorization Issues: The user attempting to perform the printing may not have the necessary authorizations to access ISR printing for that company code.
  
  
  Technical Issues: There may be underlying technical issues with the SAP system or the Adobe Document Services (ADS) that prevent ISR printing from functioning correctly.
  
  
  Solution
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for the company code in transaction SPRO.
  Ensure that the ISR settings are correctly configured for the company code in question.
  
  
  
  Verify Form Templates:
  
  Check if the required Adobe form templates are available and correctly assigned to the company code.
  You can do this in transaction SFP (Form Builder) to see if the forms are active and correctly set up.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform ISR printing. This may involve checking roles and authorizations in transaction PFCG.
  
  
  
  Check Adobe Document Services (ADS):
  
  Ensure that the Adobe Document Services are properly configured and running. You can check the status of ADS in transaction SICF and ensure that the relevant services are activated.
  
  
  
  Consult SAP Notes:
  
  Look for any relevant SAP Notes that may address this specific error. You can search for notes related to ISR printing and the specific error message.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information
  
  
  Transaction Codes:
  
  SPRO: Customizing settings
  SFP: Form Builder for Adobe forms
  SICF: Maintain services
  PFCG: Role maintenance
  SLG1: Application log
  
  
  
  Documentation: Refer to SAP Help documentation for ISR and Adobe Forms for detailed configuration steps and troubleshooting guidelines.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  By following these steps, you should be able to identify and resolve the cause of the FAPM023 error message in your SAP system.