How To Fix FAGL_SWITCH_OP000 - Internal error; create a customer message


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FAGL_SWITCH_OP -

  • Message number: 000

  • Message text: Internal error; create a customer message

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FAGL_SWITCH_OP000 - Internal error; create a customer message ?

    The SAP error message FAGL_SWITCH_OP000, which indicates an "Internal error; create a customer message," typically arises in the context of the General Ledger (G/L) accounting module, particularly when dealing with the new G/L functionality. This error suggests that there is an issue within the system that is not being handled correctly, and it may require further investigation.

    Possible Causes:

    1. Configuration Issues: There may be a misconfiguration in the new G/L settings or in the document splitting configuration.
    2. Data Inconsistencies: Inconsistencies in the data being processed, such as missing or incorrect entries in the G/L accounts or master data.
    3. System Bugs: There could be a bug in the version of SAP you are using, which may require a patch or update.
    4. Authorization Issues: Lack of proper authorizations for the user trying to perform the operation may lead to this error.
    5. Custom Code: If there are custom enhancements or modifications in the system, they might be causing conflicts.

    Solutions:

    1. Check Configuration: Review the configuration settings for the new G/L and document splitting. Ensure that all necessary settings are correctly configured.
    2. Data Validation: Validate the data being processed. Check for any missing or incorrect entries in the relevant G/L accounts or master data.
    3. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be specific notes addressing this error, including patches or workarounds.
    4. Debugging: If you have access to debugging tools, you can try to debug the process to identify where the error is occurring.
    5. Create a Customer Message: If the issue persists and you cannot find a solution, create a customer message in the SAP Support Portal. Provide detailed information about the error, including the steps to reproduce it, the system version, and any relevant logs or screenshots.

    Related Information:

    • SAP Support Portal: Use the SAP Support Portal to search for known issues and solutions related to FAGL_SWITCH_OP000.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBY6 (for G/L account settings) and OBA7 (for document splitting settings).
    • Documentation: Review SAP documentation related to the new G/L and document splitting for best practices and configuration guidelines.

    Conclusion:

    The FAGL_SWITCH_OP000 error is indicative of an internal issue that requires careful analysis. By following the steps outlined above, you can troubleshoot the problem effectively. If necessary, don't hesitate to reach out to SAP support for further assistance.

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