How To Fix FAGL_REORGANIZATION337 - Document flow of sales document item &1 &2 could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_REORGANIZATION - Reorganization

• Message number: 337

• Message text: Document flow of sales document item &1 &2 could not be determined

What causes this issue?

Error occurred while reading the document flow of the sales document
item.

System Response

The system could <ZH>not</> determine any follow-on documents (such as
billing documents). However, it is necessary to ensure that follow-on
processes (such as credit memos) run correctly after the reorganization.
Since this <ZH>cannot</> be ensured, the system <ZH>cannot</> reassign
the sales document.

How to fix this error?

Check the document flow of the sales document and resolve any data
inconsistencies.
Start the reassignment again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_REORGANIZATION337 - Document flow of sales document item &1 &2 could not be determined ?

  The SAP error message FAGL_REORGANIZATION337 indicates that the document flow for a specific sales document item could not be determined. This error typically arises during the execution of financial processes, particularly when there are issues with the integration between financial accounting (FI) and sales and distribution (SD) modules.
  Causes:
  
  Missing Document Flow: The document flow for the specified sales document item may not exist in the system. This can happen if the document was not created correctly or if it was deleted.
  Data Inconsistencies: There may be inconsistencies in the data between the FI and SD modules, leading to the inability to trace the document flow.
  Configuration Issues: Incorrect configuration settings in the system can prevent the proper linking of sales documents to financial documents.
  Document Deletion: If the sales document or related financial documents were deleted or archived, the system may not be able to find the necessary links.
  Authorization Issues: Lack of proper authorizations may prevent the system from accessing the required document flow information.
  
  Solutions:
  
  Check Document Existence: Verify that the sales document item exists in the system. Use transaction codes like VA03 (Display Sales Order) to check the document.
  Review Document Flow: Use transaction code VA03 to check the document flow for the sales document. Ensure that all related documents are present and correctly linked.
  Data Consistency Check: Run consistency checks to identify any discrepancies between the FI and SD modules. This can often be done using transaction codes like SE38 or SA38 to execute relevant reports.
  Reconfigure Settings: If configuration issues are suspected, review the settings in the IMG (Implementation Guide) for both FI and SD modules to ensure they are correctly set up for document flow.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance. They may have access to additional tools or resources to diagnose the problem.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order), FB03 (Display Document), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to FAGL_REORGANIZATION337 for any known issues or patches that may address the problem.
  Documentation: Review SAP documentation for both FI and SD modules to understand how document flows are managed and any potential pitfalls.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.