How To Fix FAGL_REORGANIZATION331 - Sales document &1 is currently being processed by user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FAGL_REORGANIZATION - Reorganization

• Message number: 331

• Message text: Sales document &1 is currently being processed by user &3

What causes this issue?

Sales document item &V1& &V2& could <ZH>not</> be changed because the
sales document is currently being processed by user &V3&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Ensure that <ZH>no</> other users are processing the sales document and
then start the reassignment again.
DEFINE &USER& = &V3&
INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX
&NOTES&
In the case of cross-company code sales documents, it may be necessary
to start the reassignment for the object types <LS>Sales Document</> and
<LS>Sales Document (Cross-Company)</> separately to prevent one from
blocking the other.
It is also possible that different items of the same document are being
processed at the same time by parallel reorganization processes and the
lock is set for the entire document. For this reason, you may have to
start the account assignment change more than once.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FAGL_REORGANIZATION331 - Sales document &1 is currently being processed by user &3 ?

  The SAP error message FAGL_REORGANIZATION331 indicates that a sales document (identified by &1) is currently being processed by another user (identified by &3). This error typically occurs in the context of financial document processing, particularly when trying to reorganize or post documents that are linked to sales orders or other related transactions.
  Cause:
  
  Concurrent Processing: The primary cause of this error is that the sales document is locked by another user who is currently processing it. SAP locks documents to prevent data inconsistencies that can arise from simultaneous updates.
  Long-running Transactions: If a user is taking a long time to complete their transaction, it can lead to this error for other users trying to access the same document.
  System Configuration: In some cases, system settings or configurations may lead to unexpected locking behavior.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to complete their transaction. Once the document is released, you can try processing it again.
  Identify the User: If you have the necessary permissions, you can use transaction codes like SM12 (to view and manage locks) to identify the user who is currently processing the document. You can then communicate with them to understand the situation.
  Terminate the Session: If the user is no longer active or if the session is stuck, a system administrator can terminate the session using transaction SM04 or SM12. However, this should be done with caution to avoid data loss or corruption.
  Check for Background Jobs: Sometimes, background jobs may be processing the document. Check if there are any scheduled jobs that might be affecting the document.
  Review System Logs: Check the system logs for any additional information that might indicate why the document is locked.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view locks), SM04 (to view active user sessions), and SM21 (to view system logs).
  User Communication: If you are in a team environment, communicate with your colleagues to ensure that everyone is aware of the document's status.
  Documentation: Refer to SAP documentation or support notes for more detailed troubleshooting steps related to document locking and processing.
  
  If the issue persists or if you encounter this error frequently, it may be beneficial to consult with your SAP Basis team or SAP support for further investigation and potential system configuration adjustments.