How To Fix FAC_ACC_DET_MESSAGE085 - Customer &1 doesn't exist for company code &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: FAC_ACC_DET_MESSAGE - Message for account determination

• Message number: 085

• Message text: Customer &1 doesn't exist for company code &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FAC_ACC_DET_MESSAGE085 - Customer &1 doesn't exist for company code &2. ?

  The SAP error message FAC_ACC_DET_MESSAGE085 indicates that the system cannot find a customer record for the specified customer ID (&1) in the specified company code (&2). This error typically arises in the context of financial accounting or asset accounting when trying to process transactions related to a customer that does not exist in the system for the given company code.
  Cause:
  
  Non-Existent Customer: The customer ID provided does not exist in the customer master data for the specified company code.
  Incorrect Company Code: The customer may exist, but it is not assigned to the specified company code.
  Data Entry Error: There may be a typographical error in the customer ID or company code entered in the transaction.
  Customer Deactivation: The customer might have been deactivated or deleted from the system.
  Authorization Issues: The user may not have the necessary authorizations to view the customer data for the specified company code.
  
  Solution:
  
  
  Verify Customer Existence:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer - Financial) to check if the customer exists in the system for the specified company code.
  Ensure that you are checking the correct company code.
  
  
  
  Check Customer Master Data:
  
  If the customer does not exist, you may need to create the customer using transaction code XD01 (Create Customer) or FD01 (Create Customer - Financial).
  Ensure that the customer is properly assigned to the relevant company code.
  
  
  
  Correct Data Entry:
  
  Double-check the customer ID and company code entered in the transaction to ensure there are no typographical errors.
  
  
  
  Review Customer Status:
  
  If the customer exists but is inactive, you may need to reactivate the customer or create a new customer record.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access customer data for the specified company code. If not, contact your SAP security administrator.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer
  FD03: Display Customer - Financial
  XD01: Create Customer
  FD01: Create Customer - Financial
  
  
  Master Data Management: Understanding how customer master data is structured in SAP is crucial. Customers can be created at different levels (general data, company code data, and sales area data).
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution.