How To Fix F7664 - Not possible to determine a unique MOSS registration


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F7 - Program Error Messages

  • Message number: 664

  • Message text: Not possible to determine a unique MOSS registration

  • Show details Hide details
  • What causes this issue?

    EITHER none of the selected company codes is set up for MOSS in the
    selected period OR the company codes belong to different registrations.
    Also in the test mode, the program run must be assigned to a unique MOSS
    registration to enable currency translation and to enable the tax
    amounts to be recalculated in accordance with the rules of a
    registration.
    It is sufficient in test mode to select a company code that is linked to
    a MOSS registration either via a tax entity or as a permanent
    establishment.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can set up MOSS registrations in transaction OBDM.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F7664 - Not possible to determine a unique MOSS registration ?

    The SAP error message F7664, "Not possible to determine a unique MOSS registration," typically occurs in the context of handling transactions related to the Mini One Stop Shop (MOSS) scheme, which is used for VAT reporting in the European Union for digital services.

    Cause:

    This error usually arises when the system is unable to identify a unique MOSS registration for the customer or the transaction being processed. This can happen due to several reasons:

    1. Multiple Registrations: The customer may have multiple MOSS registrations in the system, and the system cannot determine which one to use.
    2. Missing Data: Required data for MOSS registration may be missing or incorrectly entered in the customer master data or transaction data.
    3. Configuration Issues: There may be issues with the configuration of the MOSS settings in the SAP system.
    4. Incorrect Tax Codes: The tax codes used in the transaction may not be properly linked to the MOSS registrations.

    Solution:

    To resolve the F7664 error, you can take the following steps:

    1. Check Customer Master Data:

      • Verify the customer master data to ensure that the MOSS registration details are correctly maintained.
      • Ensure that there is only one MOSS registration for the customer in question.
    2. Review MOSS Configuration:

      • Check the configuration settings for MOSS in the SAP system. Ensure that the MOSS registration is correctly set up in the system.
      • Go to the relevant configuration path in SPRO (SAP Project Reference Object) and verify the settings.
    3. Tax Code Verification:

      • Ensure that the tax codes used in the transaction are correctly configured for MOSS reporting.
      • Check if the tax codes are linked to the appropriate MOSS registration.
    4. Transaction Data Review:

      • Review the transaction data for any missing or incorrect information that could affect MOSS registration determination.
      • Ensure that all required fields are filled out correctly.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to MOSS and the specific error message for additional guidance.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific notes or patches that address the issue.

    Related Information:

    • MOSS (Mini One Stop Shop): A scheme that simplifies VAT compliance for businesses selling digital services to consumers in the EU.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2 (for MOSS settings) and BP (for business partner data) to help in your investigation.

    By following these steps, you should be able to identify and resolve the cause of the F7664 error in your SAP system.

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