How To Fix F7403 - No one-time account data found in customer index (BSID)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F7 - Program Error Messages

  • Message number: 403

  • Message text: No one-time account data found in customer index (BSID)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F7403 - No one-time account data found in customer index (BSID) ?

    The SAP error message F7403, which states "No one-time account data found in customer index (BSID)," typically occurs when you are trying to process a transaction related to a one-time customer account, but the system cannot find the relevant data in the customer index (BSID table). This can happen for several reasons:

    Causes:

    1. Missing One-Time Customer Data: The one-time customer data may not have been created or saved in the system.
    2. Incorrect Customer Number: The customer number you are trying to use may be incorrect or does not exist in the system.
    3. Data Deletion: The one-time customer data might have been deleted or archived, making it unavailable for the transaction.
    4. Configuration Issues: There may be configuration issues in the system that prevent the one-time customer data from being accessed correctly.
    5. Transaction Type: The transaction you are trying to perform may not be compatible with one-time customer accounts.

    Solutions:

    1. Check Customer Data: Verify that the one-time customer data exists in the system. You can do this by checking the customer master data in the relevant transaction (e.g., transaction code FD01 for creating a customer).
    2. Create One-Time Customer: If the one-time customer does not exist, create it using the appropriate transaction code (e.g., FD01 for creating a customer).
    3. Verify Customer Number: Ensure that you are using the correct customer number in your transaction. Double-check for any typos or errors.
    4. Review Configuration: Check the configuration settings related to one-time customers in the SAP system. Ensure that the settings are correctly defined to allow for one-time customer transactions.
    5. Consult with IT Support: If the issue persists, consult with your SAP support team or IT department to investigate further. They may need to check for any underlying issues in the database or system configuration.

    Related Information:

    • BSID Table: The BSID table contains open item data for customers. If the one-time customer data is not found here, it indicates that the system cannot locate the necessary records.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FD01 (Create Customer), FD02 (Change Customer), and FD03 (Display Customer) to manage customer data effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions for specific scenarios.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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