How To Fix F7361 - File has a different byte sequence to that of the dialog server

SAP Error Message - Details

• Message type: E = Error

• Message class: F7 - Program Error Messages

• Message number: 361

• Message text: File has a different byte sequence to that of the dialog server

What causes this issue?

The system has detected that the file falls in a different byte sequence
to that used by the current application server. For correct processing,
it may be necessary to activate the "Change Byte Sequence" switch on the
selection screen.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F7361 - File has a different byte sequence to that of the dialog server ?

  The SAP error message F7361, which states "File has a different byte sequence to that of the dialog server," typically occurs during file uploads or data transfers in SAP systems. This error indicates that there is a mismatch between the byte sequence of the file being processed and what the SAP dialog server expects.
  Causes:
  
  
  File Encoding Mismatch: The file being uploaded may be encoded in a different character set than what the SAP system is configured to handle. For example, if the file is UTF-8 encoded but the SAP system expects a different encoding (like ISO-8859-1), this error can occur.
  
  
  Corrupted File: The file may be corrupted or not properly formatted, leading to discrepancies in the byte sequence.
  
  
  Transfer Method Issues: If the file was transferred using a method that altered its encoding (e.g., FTP in ASCII mode instead of binary), this could lead to byte sequence mismatches.
  
  
  SAP System Configuration: The SAP system may not be configured to handle the specific file type or encoding being used.
  
  
  Solutions:
  
  
  Check File Encoding: Ensure that the file is saved in the correct encoding format that the SAP system expects. You can use text editors or tools to check and convert the file encoding if necessary.
  
  
  Re-upload the File: If the file was corrupted during transfer, try re-uploading it. Ensure that the transfer method preserves the file's integrity (e.g., using binary mode for FTP).
  
  
  Use SAP Tools: If applicable, use SAP's built-in tools for file uploads, such as transaction codes like CG3Z (Upload file) or CG3Y (Download file), which may handle encoding better.
  
  
  Check SAP Notes: Look for relevant SAP Notes or documentation that may address specific issues related to file uploads and encoding. SAP frequently updates its knowledge base with solutions to common problems.
  
  
  Consult with Basis Team: If the issue persists, consult with your SAP Basis team to check the system configuration and ensure that it is set up to handle the file types and encodings you are working with.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidelines on file uploads and supported file formats.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes for file handling in SAP, such as AL11 (Display SAP directories) and CG3Z (Upload file).
  
  By addressing the encoding and ensuring the integrity of the file, you should be able to resolve the F7361 error.