How To Fix F7310 - Use the DME administration

SAP Error Message - Details

• Message type: E = Error

• Message class: F7 - Program Error Messages

• Message number: 310

• Message text: Use the DME administration

What causes this issue?

The function for downloading DME files is supported in the DME
administration. This means program RFFODOWN is now obsolete.
The attempt to load a DME file onto PC can, in particular, fail if the
file was stored in the so-called TemSe and not in the file system of
the underlying operating system.

How to fix this error?

Use the <DS:TRAN.FDTA>DME administration</>.
In the payment program menu, you find the DME administration under
Environment.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F7310 - Use the DME administration ?

  The SAP error message F7310, which states "Use the DME administration," typically relates to issues with the Direct Debit Management (DME) process in SAP. This error can occur when there are problems with the configuration or execution of DME files, which are used for electronic payments.
  Cause:
  
  Configuration Issues: The DME settings may not be properly configured in the system. This includes settings related to payment methods, house banks, and DME formats.
  Missing DME Administration: The DME administration transaction (usually accessed via transaction code OBPM1 or similar) may not have been set up or may be incomplete.
  Incorrect Payment Method: The payment method used may not be compatible with the DME process.
  Authorization Issues: The user may not have the necessary authorizations to access DME administration functions.
  
  Solution:
  
  
  Check DME Configuration:
  
  Go to the DME administration transaction (e.g., OBPM1) and verify that the DME formats and payment methods are correctly configured.
  Ensure that the DME format is correctly assigned to the payment method and house bank.
  
  
  
  Review Payment Method Settings:
  
  Check the payment method settings in the configuration (transaction code OBPM4) to ensure that they are set up for DME processing.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to access DME administration and related transactions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help files for detailed instructions on setting up DME administration and troubleshooting common issues.
  
  
  
  Test DME Process:
  
  After making any changes, test the DME process again to see if the error persists.
  
  
  
  Contact SAP Support:
  
  If the issue continues after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBPM1 (DME Administration), OBPM4 (Payment Method Configuration), and others related to payment processing.
  SAP Notes: Check for any SAP Notes related to error F7310 for specific patches or updates that may address known issues.
  Documentation: Review SAP Help Portal for detailed guides on DME configuration and troubleshooting.
  
  By following these steps, you should be able to identify and resolve the issue related to the F7310 error message in SAP.