How To Fix F5A396 - Payment order & does not exist or has already been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 396

• Message text: Payment order & does not exist or has already been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F5A396 - Payment order & does not exist or has already been deleted ?

  The SAP error message F5A396 indicates that a payment order you are trying to process does not exist or has already been deleted. This error typically occurs in the context of financial transactions, particularly when dealing with payment processing in SAP.
  Causes:
  
  Non-Existent Payment Order: The payment order you are trying to reference may not have been created or may have been deleted.
  Incorrect Payment Order Number: The payment order number entered may be incorrect or mistyped.
  Authorization Issues: The user may not have the necessary permissions to view or process the payment order.
  Data Synchronization Issues: There may be a delay or issue in the system where the payment order has not been updated or synchronized properly.
  System Configuration: There may be configuration issues in the payment processing module that prevent the order from being recognized.
  
  Solutions:
  
  Verify Payment Order Number: Double-check the payment order number you are using to ensure it is correct.
  Check Payment Order Status: Use transaction codes like F110 (Automatic Payment Transactions) or F111 (Manual Payment Transactions) to check if the payment order exists and its current status.
  Review Deletion Logs: If the payment order was deleted, check the logs or audit trails to confirm this and understand why it was deleted.
  User Authorization: Ensure that the user has the necessary permissions to access and process the payment order.
  Recreate Payment Order: If the payment order has been deleted and is needed, you may need to recreate it.
  Consult with IT Support: If the issue persists, it may be necessary to consult with your IT support team or SAP Basis team to investigate any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 for payment processing, FB03 for document display, and FBL1N for vendor line items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to payment processing and error handling for further insights.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.