How To Fix F5A308 - Document refers to a cleared down payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: F5A - Document Editing

• Message number: 308

• Message text: Document refers to a cleared down payment request

What causes this issue?

At least one down payment request has been cleared with the document
that you want to reverse.

System Response

Using this transaction, the down payment is reversed but the down
payment remain cleared.

How to fix this error?

If clearing in the down payment request is to be reset, first of all
call up the transaction "Clearing Reset" (FBRA). Then reverse the down
payment (FB08).
If the reversal is executed without clearing reset, you have to create
new down payment requests if required.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5A308 - Document refers to a cleared down payment request ?

  The SAP error message F5A308, which states "Document refers to a cleared down payment request," typically occurs when you are trying to post a document that references a down payment request that has already been cleared. This can happen in various scenarios, such as when you are attempting to create an invoice or a credit memo that is linked to a down payment that has already been settled.
  Cause:
  
  Cleared Down Payment: The down payment request has been cleared in the system, meaning that it has been fully paid or settled, and thus cannot be referenced again.
  Incorrect Document Reference: The document you are trying to post may incorrectly reference a down payment that is no longer valid.
  Data Entry Error: There may be a mistake in the data entry where the wrong down payment request is being referenced.
  
  Solution:
  
  
  Check Down Payment Status: Verify the status of the down payment request in the system. You can do this by checking the relevant transaction (e.g., using transaction code FBL1N for vendor line items or FBL3N for G/L accounts) to see if the down payment has indeed been cleared.
  
  
  Use Correct Document: If the down payment has been cleared, you will need to reference a valid down payment request that is still open. Ensure that you are using the correct document number.
  
  
  Adjust Document Posting: If you are trying to post an invoice or credit memo, ensure that it is not referencing a cleared down payment. You may need to create a new document or adjust the existing one to remove the reference to the cleared down payment.
  
  
  Consult with Finance Team: If you are unsure about the status of the down payment or how to proceed, consult with your finance or accounting team for guidance.
  
  
  Review Configuration: In some cases, the issue may be related to configuration settings in the SAP system. If you suspect this is the case, it may be necessary to involve your SAP support team or a consultant to review the configuration.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Items), FBL3N (G/L Account Line Items), and FB03 (Display Document) to investigate the status of documents.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review SAP documentation or user manuals related to down payments and document posting to understand the process better.
  
  By following these steps, you should be able to resolve the error and proceed with your document posting in SAP.