How To Fix F5665 - Payment advice & locked by user &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 665

  • Message text: Payment advice & locked by user &

  • Show details Hide details
  • What causes this issue?

    DEFINE &USER& = &V2&
    INCLUDE MESSAGE_ENQUEUE_USER OBJECT DOKU ID TX

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message F5665 - Payment advice & locked by user & ?

    The SAP error message F5665, which states "Payment advice & locked by user &," typically occurs when a payment advice document is being accessed or modified by another user in the SAP system. This locking mechanism is in place to prevent data inconsistencies and ensure that only one user can make changes to a document at a time.

    Cause:

    1. Document Locking: The payment advice document is currently locked by another user who is editing or processing it.
    2. Session Issues: Sometimes, a session may not have been properly closed, leaving the document in a locked state.
    3. Background Jobs: A background job may be processing the payment advice, causing it to be locked temporarily.

    Solution:

    1. Wait and Retry: If the document is locked by another user, the simplest solution is to wait for that user to finish their work and then try again.
    2. Check Lock Entries: You can check the lock entries in the system using transaction code SM12. This will show you which user is currently locking the document. If you have the necessary authorizations, you can unlock the document.
    3. Contact the User: If you identify the user who has locked the document, you can reach out to them to see if they can release the lock.
    4. System Administrator: If the lock persists and you cannot identify the user or if the document remains locked due to a session issue, contact your system administrator for assistance. They can help release the lock if necessary.
    5. Review Background Jobs: Check if there are any background jobs that might be processing the payment advice. You can use transaction code SM37 to monitor background jobs.

    Related Information:

    • Transaction Codes:
      • SM12: To view and manage lock entries.
      • SM37: To monitor background jobs.
    • User Authorizations: Ensure that you have the necessary authorizations to view lock entries and unlock documents.
    • Documentation: Refer to SAP Help documentation for more details on document locking and handling errors related to locked documents.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues related to this error message.

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