How To Fix F5590 - Partial payment amount greater than net amount


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 590

  • Message text: Partial payment amount greater than net amount

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  • INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

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  • What is the cause and solution for SAP error message F5590 - Partial payment amount greater than net amount ?

    The SAP error message F5590, which states "Partial payment amount greater than net amount," typically occurs during the processing of a payment or invoice in the SAP system. This error indicates that the amount being entered for a partial payment exceeds the net amount due for the invoice or document in question.

    Cause:

    1. Incorrect Payment Amount: The user may have mistakenly entered a payment amount that is greater than the outstanding balance of the invoice.
    2. Invoice Adjustments: There may have been adjustments or corrections made to the invoice that were not reflected in the payment amount.
    3. Currency Conversion Issues: If the payment is being made in a different currency, discrepancies in exchange rates may lead to an incorrect payment amount.
    4. Multiple Invoices: If multiple invoices are being paid together, the total payment amount may exceed the sum of the net amounts of the individual invoices.

    Solution:

    1. Verify Payment Amount: Check the payment amount entered and ensure it does not exceed the net amount due on the invoice.
    2. Review Invoice Details: Look at the invoice details to confirm the net amount and any adjustments that may have been made.
    3. Check Currency Settings: If applicable, verify the currency conversion rates and ensure that the payment amount is correctly calculated in the appropriate currency.
    4. Adjust Payment: If the payment amount is indeed greater than the net amount, adjust the payment to match the net amount due.
    5. Consult with Finance Team: If there are discrepancies that cannot be resolved, consult with the finance or accounting team for further investigation.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments) or F-53 (Post Outgoing Payments) to navigate the payment process effectively.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Documentation: Refer to SAP user manuals or help documentation for guidance on handling payments and invoices.
    • Training: Consider training sessions for users involved in financial transactions to minimize errors in payment processing.

    By following these steps, you should be able to resolve the F5590 error and ensure that payments are processed correctly in the SAP system.

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