How To Fix F5421 - Specified control totals were stored


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 421

  • Message text: Specified control totals were stored

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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  • What is the cause and solution for SAP error message F5421 - Specified control totals were stored ?

    The SAP error message F5421, which states "Specified control totals were stored," typically occurs in the context of financial transactions, particularly during the posting of documents in the Financial Accounting (FI) module. This error indicates that the system has detected that control totals (such as amounts or counts) do not match the expected values, which can happen for various reasons.

    Causes:

    1. Mismatch in Control Totals: The control totals entered in the document do not match the totals calculated by the system. This can happen if there are discrepancies in the amounts entered for line items.
    2. Incomplete Document: If the document is incomplete or if there are missing line items, the control totals may not be accurate.
    3. Data Entry Errors: Manual entry errors, such as typos in amounts or incorrect account assignments, can lead to mismatched totals.
    4. Configuration Issues: Incorrect configuration in the system related to document types or posting rules can also lead to this error.

    Solutions:

    1. Review Document Entries: Check the line items of the document for any discrepancies in amounts or missing entries. Ensure that the total of the line items matches the control total.
    2. Re-enter Control Totals: If you find that the control totals were entered incorrectly, correct them to match the calculated totals from the line items.
    3. Check for Missing Line Items: Ensure that all necessary line items are included in the document. If any are missing, add them and recalculate the totals.
    4. Consult Configuration Settings: If the issue persists, review the configuration settings in the SAP system related to the document type and posting rules. Ensure that they are set up correctly.
    5. Use Transaction Codes: Utilize transaction codes like FB50 (for general ledger postings) or FB01 (for document entry) to recheck the entries and make necessary adjustments.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
    • User Documentation: Refer to SAP user manuals or help documentation for guidance on posting documents and understanding control totals.
    • Support: If the issue cannot be resolved internally, consider reaching out to SAP support or your organization's SAP administrator for further assistance.

    By following these steps, you should be able to identify the cause of the F5421 error and implement a solution to resolve it.

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