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Message type: E = Error
Message class: F5 - Document Editing
Message number: 391
Message text: Enter bank country
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F5391
- Enter bank country ?The SAP error message F5391 "Enter bank country" typically occurs when a user is trying to process a transaction that requires bank details, but the country for the bank account has not been specified. This error is common in financial transactions where bank information is necessary, such as vendor payments or customer receipts.
Cause:
- Missing Bank Country: The most common cause is that the bank account details entered do not include the country information.
- Configuration Issues: There may be issues with the configuration of the bank master data in the SAP system.
- Data Entry Errors: Users may have overlooked entering the bank country while creating or updating bank details.
Solution:
Check Bank Details:
- Navigate to the relevant transaction where the error occurred.
- Ensure that the bank account details include the country field. If it is missing, enter the appropriate country code.
Update Bank Master Data:
- Go to the transaction for maintaining bank master data (e.g., transaction code
FI01
for creating a bank master record orFI02
for changing it).- Verify that the bank account has the country specified. If not, update the record to include the country.
Review Configuration:
- If the issue persists, check the configuration settings for bank accounts in the SAP system. This may involve reviewing the settings in the Financial Accounting (FI) module to ensure that the country field is correctly configured.
User Training:
- Ensure that users are trained to enter all required fields, including the bank country, when creating or updating bank account information.
Related Information:
If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.
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