How To Fix F5386 - Posting key & is not defined for special sales


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F5 - Document Editing

  • Message number: 386

  • Message text: Posting key & is not defined for special sales

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message F5386 - Posting key & is not defined for special sales ?

    The SAP error message F5386, which states "Posting key & is not defined for special sales," typically occurs when there is an attempt to post a transaction using a posting key that is not configured for the specific type of sales transaction you are trying to execute. This can happen in various scenarios, such as during invoice posting, sales order processing, or other financial transactions.

    Cause:

    1. Incorrect Posting Key: The posting key being used is not defined for the special sales transaction type in the system.
    2. Configuration Issues: The posting key may not be properly configured in the system for the specific sales area or transaction type.
    3. Missing Customization: If the system has been customized, the necessary settings for the posting key may not have been implemented.

    Solution:

    1. Check Posting Key Configuration:

      • Go to the SAP transaction code OB41 (for defining posting keys).
      • Verify if the posting key in question is defined for the relevant transaction type and sales area.
      • Ensure that the posting key is set up correctly for the special sales process you are using.
    2. Review Sales Document Configuration:

      • Check the configuration for the sales document type in transaction code VOTXN or VOV8.
      • Ensure that the posting keys are correctly assigned to the sales document types.
    3. Consult with SAP Basis or Functional Consultant:

      • If you do not have access to the configuration settings, consult with your SAP Basis or functional consultant to review the settings and make necessary adjustments.
    4. Testing:

      • After making changes, perform a test transaction to ensure that the error no longer occurs.

    Related Information:

    • Posting Keys: Posting keys are used in SAP to determine the type of transaction being posted (e.g., debit or credit) and the account type (e.g., customer, vendor, asset).
    • Special Sales: This term typically refers to specific sales processes that may have unique requirements or configurations, such as consignment sales, intercompany sales, or sales with special pricing conditions.
    • SAP Documentation: Refer to SAP Help documentation for detailed information on posting keys and sales document configuration.

    If the issue persists after checking the above points, it may be necessary to look into additional logs or consult SAP support for further assistance.

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