How To Fix F5102 - Customer & is not defined in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: F5 - Document Editing

• Message number: 102

• Message text: Customer & is not defined in company code &

What causes this issue?

No master record was created in company code "&v2&" for customer number
"&v1&".

System Response

System error.

How to fix this error?

Maintain the customer master record "&v1&" in company code "&v2&" or
correct the account number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F5102 - Customer & is not defined in company code & ?

  The SAP error message F5102 indicates that a customer is not defined in the specified company code. This error typically occurs when you attempt to post a transaction involving a customer that has not been set up in the system for the particular company code you are working with.
  Cause:
  
  Customer Not Created: The customer master record has not been created for the specified company code.
  Incorrect Company Code: The transaction is being processed under the wrong company code.
  Data Inconsistency: There may be inconsistencies in the customer master data or the company code settings.
  
  Solution:
  
  
  Create Customer Master Record:
  
  Navigate to the transaction code XD01 (Create Customer) or FD01 (Create Customer for Accounting).
  Enter the required details, including the company code, and save the record.
  Ensure that the customer is created with the correct company code.
  
  
  
  Check Existing Customer:
  
  Use transaction code XD03 (Display Customer) or FD03 (Display Customer for Accounting) to check if the customer exists in the specified company code.
  If the customer exists but is not active, you may need to activate it.
  
  
  
  Verify Company Code:
  
  Ensure that you are using the correct company code in your transaction. Double-check the company code in the document you are trying to post.
  
  
  
  Data Consistency Check:
  
  If you suspect data inconsistencies, you may need to run consistency checks or consult with your SAP administrator to ensure that the customer data is correctly set up.
  
  
  
  Authorization Issues:
  
  Ensure that you have the necessary authorizations to view or create customer records in the specified company code.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Accounting)
  FD02: Change Customer (Accounting)
  FD03: Display Customer (Accounting)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to customer master data and company code settings.
  
  
  Documentation: Refer to SAP documentation for detailed steps on creating and managing customer master records.
  
  
  By following these steps, you should be able to resolve the F5102 error and ensure that the customer is properly defined in the relevant company code.