How To Fix F4787 - Select the customers to be changed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: F4 - Line items/balances/configuration

  • Message number: 787

  • Message text: Select the customers to be changed

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message F4787 - Select the customers to be changed ?

    The SAP error message F4787 ("Select the customers to be changed") typically occurs when you are trying to execute a transaction that requires you to select specific customer records for modification, but no customers have been selected or the selection criteria do not yield any results.

    Cause:

    1. No Customers Selected: You may not have selected any customers in the list or the selection criteria you used did not return any customers.
    2. Incorrect Selection Criteria: The filters or criteria applied to select customers may be too restrictive, resulting in no customers being available for the operation.
    3. Authorization Issues: You may not have the necessary authorizations to view or modify the customer records.
    4. Data Issues: There may be issues with the underlying data, such as missing or incorrect entries in the customer master data.

    Solution:

    1. Check Selection Criteria: Review the selection criteria you have applied. Ensure that they are broad enough to include the customers you want to modify. You may want to remove some filters to see if any customers appear.
    2. Select Customers Manually: If you are using a list or table view, try manually selecting the customers you wish to change.
    3. Review Authorizations: Ensure that you have the necessary permissions to access and modify customer records. You may need to contact your SAP security administrator for assistance.
    4. Data Validation: Check the customer master data for any inconsistencies or missing information that might prevent the selection of customers.
    5. Use Alternative Transactions: If the issue persists, consider using alternative transactions or reports to achieve your goal.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes related to customer master data, such as XD02 (Change Customer) or FD02 (Change Customer - Company Code).
    • SAP Notes: Check SAP Notes for any known issues or patches related to the error message F4787.
    • Documentation: Refer to SAP Help documentation for detailed information on customer master data management and related transactions.

    If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant