How To Fix F4767 - Payment history not recorded in & of & company codes

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 767

• Message text: Payment history not recorded in & of & company codes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message F4767 - Payment history not recorded in & of & company codes ?

  The SAP error message F4767, which states "Payment history not recorded in & of & company codes," typically occurs when there is an issue with the payment history for a specific company code in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Missing Payment History: The payment history for the specified company code may not have been recorded or updated in the system.
  Configuration Issues: There may be configuration issues in the Financial Accounting (FI) module that prevent the payment history from being recorded.
  Data Inconsistencies: Inconsistencies in the master data or transaction data related to the vendor or customer accounts can lead to this error.
  Authorization Issues: The user may not have the necessary authorizations to view or record payment history.
  System Errors: There could be underlying system errors or bugs that are preventing the payment history from being recorded.
  
  Solutions:
  
  
  Check Payment History Configuration:
  
  Ensure that the payment history is properly configured in the system. This includes checking the settings in the Financial Accounting module.
  Verify that the relevant company codes are set up correctly in the configuration.
  
  
  
  Review Master Data:
  
  Check the vendor or customer master data for any inconsistencies or missing information that could affect payment history.
  Ensure that the relevant accounts are active and properly maintained.
  
  
  
  Run Payment History Report:
  
  Use transaction codes like FBL1N (Vendor Line Item Display) or FBL5N (Customer Line Item Display) to check if there are any entries in the payment history for the specified company code.
  
  
  
  Check Authorizations:
  
  Verify that the user has the necessary authorizations to access and record payment history. This can be done by checking the user roles and authorizations in the system.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message. There may be known issues or fixes available.
  
  
  
  System Logs and Debugging:
  
  If the issue persists, consider checking system logs for any errors or warnings that could provide more context. Debugging the transaction may also help identify the root cause.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N, FBL5N, and FB03 (Display Document) to analyze payment history and related documents.
  Documentation: Review SAP documentation related to Financial Accounting and payment processing to understand the expected behavior and configuration settings.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the F4767 error in your SAP system.