How To Fix F4763 - Credit limit from account & should be maintained for account &

SAP Error Message - Details

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 763

• Message text: Credit limit from account & should be maintained for account &

What causes this issue?

The credit limit for account &V1& at control area level will be
managed for account &V2& (in the same control area).
This reference method causes the total of the receivables to be managed
for &V1& and for &V2&. The credit limit is only managed for &V2&, the
checks exceeding the credit limit are also only carried out there.
A two-level referencing is not possible.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4763 - Credit limit from account & should be maintained for account & ?

  The SAP error message F4763 indicates that a credit limit needs to be maintained for a specific customer account. This error typically arises in the context of credit management within SAP, where the system checks whether a customer has exceeded their credit limit before allowing further transactions, such as sales orders or deliveries.
  Cause:
  
  Missing Credit Limit: The customer account does not have a defined credit limit in the system.
  Credit Management Settings: The credit management settings may not be properly configured for the customer account.
  Credit Limit Exceeded: The customer has exceeded their existing credit limit, and the system is preventing further transactions.
  Account Type: The account type may not be set up to allow credit limits.
  
  Solution:
  
  
  Maintain Credit Limit:
  
  Go to the transaction code FD32 (Change Customer Credit Management).
  Enter the customer account number and company code.
  In the credit management view, maintain the credit limit for the customer.
  Save the changes.
  
  
  
  Review Credit Management Settings:
  
  Ensure that the credit management settings are correctly configured for the customer account.
  Check if the customer is assigned to the correct credit control area.
  
  
  
  Check Customer Status:
  
  Verify if the customer account is blocked for credit reasons. If so, you may need to unblock it or adjust the credit limit accordingly.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the appropriate credit limit, consult with your finance or credit management team to determine the correct limit based on the customer’s payment history and risk assessment.
  
  
  
  Transaction Codes:
  
  Use transaction codes like FD03 (Display Customer) to review the customer’s credit information.
  Use FD01 (Create Customer) if you need to set up a new customer with credit management.
  
  
  
  Related Information:
  
  Credit Management Configuration: Ensure that the credit management is properly configured in the SAP system. This includes settings in the SPRO (SAP Project Reference Object) under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Credit Management.
  Credit Control Area: Understand the concept of credit control areas in SAP, as they define how credit limits are managed for customers.
  User Authorizations: Ensure that you have the necessary authorizations to maintain credit limits and make changes to customer accounts.
  
  By following these steps, you should be able to resolve the F4763 error and maintain the necessary credit limits for customer accounts in SAP.