How To Fix F4370 - Sorting in descending order for 'Dunning by dunning level' not permitted

F4370 - Overview

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 370

• Message text: Sorting in descending order for 'Dunning by dunning level' not permitted

What causes this issue?

Having printed a dunning letter, the dunning level is written in the
Customer master. If you set 'Dunning by dunning level' and sort the
print in descending order according to the dunning level this leads to
an incorrect dunning level in the customer master.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4370 - Sorting in descending order for 'Dunning by dunning level' not permitted ?

  The SAP error message F4370, which states "Sorting in descending order for 'Dunning by dunning level' not permitted," typically occurs in the context of dunning processes in SAP Financial Accounting (FI). This error indicates that the system does not allow sorting of dunning levels in descending order, which can be a requirement for certain reports or processes.
  
  Cause:
  The error is caused by the configuration settings in the dunning program or the way the dunning levels are defined. In SAP, dunning levels are usually sorted in ascending order, as each level represents a stage in the dunning process. Attempting to sort these levels in descending order is not supported by the system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dunning Configuration:
  
  Go to the dunning configuration settings in SAP (Transaction code: OBA4 or SPRO).
  Navigate to the dunning area and check the settings for dunning levels.
  Ensure that the dunning levels are defined