How To Fix F4048 - Customer &1 is locked

F4048 - Overview

• Message type: E = Error

• Message class: F4 - Line items/balances/configuration

• Message number: 048

• Message text: Customer &1 is locked

What causes this issue?

Due to activation of the business function ERP_CVP_ILM_1 and the related
blocking function, the customer cannot be used or displayed.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message F4048 - Customer &1 is locked ?

  The SAP error message F4048, which states "Customer &1 is locked," typically indicates that the customer account you are trying to access or process is currently locked in the system. This can happen for various reasons, such as administrative actions, data integrity issues, or user permissions.
  Causes:
  
  Manual Locking: The customer account may have been manually locked by an administrator for various reasons, such as pending issues or compliance checks.
  Data Integrity Issues: There may be inconsistencies or issues with the customer data that require the account to be locked until resolved.
  User Permissions: The user attempting to access the customer account may not have the necessary permissions to unlock or modify the account.
  Pending Transactions: There may be pending transactions or processes that require the account to be locked temporarily.
  
  Solutions:
  
  
  Unlock the Customer Account:
  
  If you have the necessary permissions, you can unlock the customer account using transaction code FD02 (Change Customer) or XD02 (Change Customer