How To Fix F2826 - Contact person address different from company address; change not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: F2 - Master Data Maintenance: Customer, Vendor

• Message number: 826

• Message text: Contact person address different from company address; change not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message F2826 - Contact person address different from company address; change not allowed ?

  The SAP error message F2826, which states "Contact person address different from company address; change not allowed," typically occurs when there is an attempt to change the address of a contact person in a business partner or customer/vendor master record, but the system detects that the address does not match the company address. This is a validation check to ensure data consistency.
  Cause:
  
  Address Mismatch: The contact person's address is different from the address of the company or business partner.
  Data Integrity Rules: SAP enforces certain rules to maintain data integrity, and this error is a result of those rules being violated.
  Configuration Settings: The system may be configured to prevent changes to contact person addresses if they do not match the company address.
  
  Solution:
  
  Verify Addresses: Check the addresses of both the company and the contact person. Ensure that they match if the system requires them to do so.
  Update Address: If the contact person's address needs to be different, you may need to adjust the company address or change the configuration settings (if applicable).
  Consult Configuration: If you have access to the configuration settings, check if there are any rules set up that enforce this address matching. You may need to consult with your SAP administrator or functional consultant to modify these settings if necessary.
  Use Different Contact: If the contact person must have a different address, consider creating a new contact person with the desired address instead of modifying the existing one.
  
  Related Information:
  
  Transaction Codes: You may encounter this error while using transaction codes like BP (Business Partner), XD01 (Create Customer), or MK01 (Create Vendor).
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific issues are documented with solutions or workarounds.
  User Authorization: Ensure that you have the necessary authorizations to make changes to the business partner or customer/vendor records.
  Documentation: Refer to SAP documentation or help files for more information on managing business partner data and understanding address management.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.